Trust is the foundation of procurement, and DHS has earned it over 15 years. As Alibaba’s first certified procurement company, we bring credibility and expertise to every project. Our 89% client renewal rate proves clients trust us to deliver.
Trust means consistency. DHS’s e-procurement sourcing agents ensure reliable quality, on-time delivery, and exceptional support. With a 99.3% quality pass rate and 96.8% on-time delivery, we’re a partner you can count on. Let DHS build trust into every step of your procurement.
e-procurement sourcing agents can feel like navigating a maze, but DHS makes it a stroll in the park. Our intuitive platform simplifies everything, from supplier selection to shipment tracking, so you can manage your sourcing with ease. Even if you’re new to procurement, our tools make it feel like second nature.
Ease doesn’t mean less support. DHS’s team is always ready to assist, with responses to inquiries in under 4 hours. We guide you through every step, ensuring a seamless experience. With a 96.8% on-time delivery rate and 99.3% quality pass rate, our e-procurement sourcing agents deliver results without the hassle. Let DHS make your sourcing journey as smooth as silk.
Q: Who can benefit from using procurement services?
A: Procurement services benefit a wide range of businesses, from small e-commerce sellers to large retailers. They’re particularly valuable for Amazon FBA sellers, dropshippers, and wholesalers needing reliable suppliers, quality assurance, and efficient logistics to scale operations without managing complex supply chains.
Q: What happens if I receive defective products?
A: In rare cases (0.7% return rate vs. industry’s 5.2%), procurement services coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, minimizing disruptions to your business.
Q: How can I track shipments arranged by procurement services?
A: Most services provide real-time tracking via online platforms or email updates. They coordinate with carriers to offer visibility from factory pickup to final delivery, keeping you informed at every step.
Q: How can I protect my intellectual property when using procurement services?
A: Services use NDAs, vet suppliers for IP respect, and limit shared information. Registering trademarks or patents in China adds protection. Some services offer legal support to address any IP violations.
Dark Horse Sourcing is professional, responsive, and resourceful. Our smart plugs and switches were sourced and delivered flawlessly.
DHS helped us launch a line of facial cleansing devices. Their communication and logistics coordination were excellent throughout.
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