When you’re sourcing from 1688, you want assurances, and DHS delivers as your sourcing in the box. We guarantee your satisfaction with every order, backed by our 99.3% quality inspection pass rate and 0.7% return rate. If something’s not right, we’ll fix it—whether it’s a replacement, refund, or supplier resolution. With DHS, you’re covered.
Our delivery guarantee ensures your products arrive on time, with a 96.8% on-time delivery rate. Whether shipping to Amazon FBA or your warehouse, we prioritize reliability. Choose DHS as your sourcing in the box for sourcing that’s risk-free and results-driven. Your success is our guarantee.
With so many sourcing in the box out there, DHS stands out like a neon sign in a fog. Our AI-driven factory matching, 15+ years of experience, and network of 3,182+ factories give us an edge. We’re not just a service—we’re your strategic partner in sourcing success.
Our 99.3% quality pass rate, 96.8% on-time delivery, and 89% client renewal rate prove we deliver. From transparent pricing to eco-friendly packaging, DHS goes beyond the basics to elevate your business. Choose us as your sourcing in the box for a sourcing experience that’s a cut above.
Q: How experienced are 1688 purchasing agents in handling international orders?
A: Most 1688 purchasing agents have over a decade of experience, serving thousands of global clients, including 70% e-commerce businesses. They’ve built networks with over 3,000 verified factories and maintain a 96.8% on-time delivery rate, ensuring smooth international transactions for products ranging from electronics to apparel.
Q: What happens if I receive defective products from 1688?
A: In rare cases of defects (0.7% return rate vs. industry’s 5.2%), agents coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, ensuring minimal disruption to your business.
Q: Do 1688 purchasing agents provide tracking for shipments?
A: Yes, agents supply tracking numbers for all shipments, allowing real-time monitoring via online platforms. Their logistics teams provide updates and respond to inquiries within 4 hours, keeping you informed throughout the process.
Q: Can a 1688 purchasing agent protect my intellectual property?
A: Agents safeguard your IP by using NDAs, secure communication channels, and vetted suppliers. They conduct due diligence to ensure suppliers respect your designs and provide legal support if issues arise.
DHS helped us identify trusted factories for our silicone kitchen tools. Their team managed everything with incredible attention to detail.
Our collapsible camping cookware line was made possible thanks to DHS. They handled mold creation, testing, and delivery seamlessly.
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Call Us: +86 193 7668 8822
Email:[email protected]
Add: Building B, No.2, He Er Er Road, Dawangshan Community, Shajing Street, Bao'an District, Shenzhen, China
@Darkhorsesroucing
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