Payments can be a minefield when sourcing from 1688, but DHS, as your sourcing in the box, makes them safe and simple. We offer secure payment options like letters of credit and escrow services, ensuring your money is protected until you’re satisfied with your order. Our team handles all transactions with suppliers, eliminating risks of scams or miscommunications.
Transparency is our promise. DHS provides detailed invoices and receipts, so you know exactly what you’re paying for. Our secure processes and 15+ years of experience give you confidence in every transaction. With DHS, you’re not just buying products—you’re investing in trust. Let us handle your 1688 payments with care and precision.
Your ideas are your edge, and as your sourcing in the box, DHS keeps them safe. We use strict NDAs, secure communication channels, and vetted suppliers to protect your intellectual property. Our team conducts thorough background checks to ensure suppliers respect your designs, giving you peace of mind.
If an IP issue arises, our legal support team steps in to resolve it quickly. With DHS, you can innovate boldly, knowing your ideas are secure. Trust us as your sourcing in the box to safeguard your creativity while delivering top-quality products.
Q: How experienced are 1688 purchasing agents in handling international orders?
A: Most 1688 purchasing agents have over a decade of experience, serving thousands of global clients, including 70% e-commerce businesses. They’ve built networks with over 3,000 verified factories and maintain a 96.8% on-time delivery rate, ensuring smooth international transactions for products ranging from electronics to apparel.
Q: What happens if I receive defective products from 1688?
A: In rare cases of defects (0.7% return rate vs. industry’s 5.2%), agents coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, ensuring minimal disruption to your business.
Q: Do 1688 purchasing agents provide tracking for shipments?
A: Yes, agents supply tracking numbers for all shipments, allowing real-time monitoring via online platforms. Their logistics teams provide updates and respond to inquiries within 4 hours, keeping you informed throughout the process.
Q: Can a 1688 purchasing agent protect my intellectual property?
A: Agents safeguard your IP by using NDAs, secure communication channels, and vetted suppliers. They conduct due diligence to ensure suppliers respect your designs and provide legal support if issues arise.
DHS helped us launch a line of facial cleansing devices. Their communication and logistics coordination were excellent throughout.
Dark Horse Sourcing is professional, responsive, and resourceful. Our smart plugs and switches were sourced and delivered flawlessly.
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Call Us: +86 193 7668 8822
Email: [email protected]
Add: Building B, No.2, He Er Er Road, Dawangshan Community, Shajing Street, Bao'an District, Shenzhen, China
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